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What is 100% satisfaction guarantee?
If you are not happy with the items you have purchased please contact us immediately after you received your shipment.
Should you not be fully satisfied with your product we will refund 100% of your payment including shipping.

Are you doing custom prints?
Yes we do. We're doing several custom prints for active units, ranging from simply adding/changing a name on the canopy rail to fully custom prints. Since usually every case if different in some way please contact us to discuss details.

Do you have a physical store?
No, we are a POD (print on demand) service at this stage. It means that we do not keep stock, instead we do print the orders as they come in.

What is the shipping insurance option?
We do everything we can to make sure our packages are not getting damaged en route. However, once the products have been shipped, we cannot take full responsibility for the transit. If you opt in insurance and your package is damaged or lost for some reason then we'll replace your package free of charge. If you order from Australia we strongly advice to opt insurance in as unfortunately we had negative experiences with deliveries to your territory.

My package has been damaged!
If you had shipping insurance opted in during checkout then we'll replace your package free of charge. Sending back the damaged items would cost you extra, so we�d rather advice you to destroy it, send us a photo via email and we'll resend your order free of charge.

How long it will take to receive the order?
Since we ship worldwide it's hard to tell. As a rule of thumb orders placed from USA / Canada / Asia tend to reach their destination in 10-12 business days from the day they are shipped out. EU customers can expect the package in 5-10 days in average.

My package appears to be lost!
We dispatch all packages with registered airmail and can declare it officially lost 30 days after it was shipped. If you do not receive your package in time, please contact us!

Can you please give me the high resolution image so I can print for my own?
This is possible if you are willing to purchase the exclusive copyright for the given artwork.


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